Not sure what the hype of this place continues to be, been there a few times and each time its just a Meh experience for me. The sandwiches are built on an absurd amount of bread and I usually end up deconstructing them to eat them and skipping half of the bread. Fries are generally not very hot and really add to the carb/bread overload. The staff is generally very friendly but depending on how busy they are, it can be slow to get refills. Be prepared to order something that will taste good cold as leftovers or throwing half your meal away.