Extremely disappointed in service. It took 2 hours for what was supposed to be a 30 minute oil change, after waiting 15 minutes just to check in. The mechanic wanted to change a belt, and assured us that it would be easily done in the time during the oil change. It wasn't until after they removed the existing belt they discovered they had no replacement. More waiting around for them to go get the part they told us they had before the work started. Then the cashier couldn't figure out how the terminal worked to check us out, and needed help from another employee just to ring us up. Highly suggest going anywhere else, this Jiffy Lube is extremely poorly run and managed.