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| - at first I really like this company, but it all changed after one customer service call, I make lip balm in regular basis, I've bought lip balm tubes from other vendors before like on ebay, all of the tubes I bought sold in set, tubes with caps, so just out of my curiosity I decided to go with them this time, but it's not till I received my order that I found out their tube DO NOT COME WITH THE CAPS!!! SERIOUSLY???? I know it's my fault that I didn't read the title carefully, but why would anyone want to buy tubes without caps??? it completely threw me off, I asked if they will be kind enough to order cap for me and waive the shipping since I already order $50+ worth of stuff from them in previous shipment, but they just would not do it, and told me they'll have to charge me $11 on just sending me 48 caps that weight less than 2 oz. VERY VERY STINGY, this is just NOT THE WAY to treat your customer, and will only drive them away, I also found their review on their website very fishy, if you look carefully, all the reviews are either 4 or 5 stars, I gave them a couple of 2 star review, but it was never posted on their website, because they had to approve it first, so of course they are not going to approve the bad review, I really think they are very pretentious and will try to avoid them as much as possible. By the way, if you need baking soda for bath bomb, you can get 13.5 lb at Sams club for $7, but wholesale soap supplies charge you $7 for 5 lbs. I use to go to them first when it comes to my soap making need, but now thanks to what they did to me, it made me look somewhere else instead now and found things at MUCH CHEAPER price, thanks again Wholesale supplies plus! Oh, and did I mention they only give me 7 oz of baking soda instead of 8 oz?
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