I'm only giving this 2 stars instead of 1 because $3 for a movie is cheap!
Let me tell you about an experience I had here.
I decided to take my son to see his first movie in a theater. We chose to come here because if he didn't want to sit still we wouldn't be out a ton of money!
We decided to see a kid movie. After sitting there for 20 minutes they came in and told us the projector was broken. They told us they would refund us or give us passes. We took the passes. We asked about our large popcorn and 2 large drinks. (which for the record cost the same as a normal theater!) They told us no issues leave the stuff there and they would replace it. Great! we thought.
We went home and then came back I think 2 days later. We went to the concession stand for our popcorn and drinks. The manager come over and was HORRIBLE. He told us that they would NEVER offer to replace popcorn and drinks. We were liars! He then told us that the guy who told us that was going to get FIRED! He "nicely" made a big deal about giving us 2 medium drinks the he would "have to pay for" from his own pocket.
It took everything in me not to leap over the counter. I felt like he was making me seem like a liar and a thief. So much drama and disrespect over something that costs the theater maybe $1!
I work in customer service... at the end of the day that manager was a bully and deserves to lose his job.