I have been to elite nails two times so far my nail tech Andrew is excellent his nails are perfect he takes his time they look beautiful he is very friendly and I am very satisfied with my nails the only cons about this place is the man that works the front desk he is a bit strange and make sure that you are on time for your appointment I was 10 minutes late and they told me they do not take you if you're late which I thought was kind of odd I work in the service business as a hairstylist I always work people in unless they are over a half hour late that's just what we do customer service is just so-so but Andrew's nails are awesome !!