| rev:text
| - Went here last week with a couple of girlfriends to catch up on some girl talk. I made reservations 2 hours earlier to get us a spot because it was a friday night. When we got there, we were seated in one of the side rooms as the restaurant was really busy that night. Much to our surprise (after we ordered) there was actually a birthday party going on. We were basically minding our own business, enjoying some appetizers (soup, fried chicken) when a live band started playing. This was when it started to get really really annoying! First of all, there was no door or anything to shield off the noise. The noise level got to a ridiculous point and i just couldnt stand yelling anymore to talk to my friends. I finally flagged a waitress down as they werent paying much attention to the people outside of the party and asked her if she could kindly do something about the noise control... she looked at me with a blank stare and said, "NO". UMmm ok....
After getting tired of waiting for someone to come and collect our order slip, i decided to give the order slip to the manager and complain about the noise. When i found her, she was at the computer with her hands covering her ears. She said she would do what she can.... 30 mins later while we were seated they closed one of the doors. It didnt help much, but still it was nice that they tried. After ordering dessert, when it was time to pay the bill the waitress came around with the machine and noticed that there was a $0.00 beside the tip... she asks, "theres no tip?" (I was going to leave a cash tip) We just said, can i speak to your manager? and sure enough... she came by and we just told her everything that went wrong. It was a long night... what was supposed to be 1.5 hrs turned out to be 3 hours.
PROS
The food - tried pretty much everything but my favourites included the spicy salmon and white tuna sushi, garlic beef (good, but not as good as ten-ichi's), spider roll, sashimi (all good), volcano roll etc.
CONS
parking... one of our friends had to park at the community center across the street.
THE SERVICE!!!! why would they allow a party with a really LOUD band and other customers seated basically next to each other. They needed to either lower their volume or get some noise shield to filter that out. If we had known about this before we wouldn't have eaten there that night!
We ordered stuff that they apparently didn't have like crab legs... the waitress told us that these were the specials but didn't even tell us what they did or didn't have.
The waitresses didn't come around as much as id like which i guess can be understandable because of the party.
The food took forever! like i said before, what was supposed to take 1.5 hrs took 3 hrs. ridiculous!
They didnt even come around to tell us when last call was making it too late for us to order some items.
The rude and ridiculous waitress begging for a tip... that was just a unnecessary.
So why did i give this place 2/5 stars? well because like i said, the food was great but the service made this dining experience one of the worst i've ever had. We ended up going to tims to catch up on girl talk later... why didn't we think of that before? haha!
i don't know if i'd return....
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