rev:text
| - The date of this review is December 24, 2016.
We, my wife and I, have been coming to Las Vegas, every year, for the last 30 years but we have never stayed at The LINQ. Our daughter recommended The LINQ based on her prior experience at this place. She is a Reward Club member and was able to secure us a very attractive rate.
We stayed at The LINQ for three nights. We checked in on December 20, 2016 and we departed on the morning of December 23, 2016. We were assigned a room on the 9th floor, District 3. Our room was basic, clean and comfortable with nothing spectacular. It was spacious with all the standard amenities found in most major hotels, such as towels, soaps and shampoos, iron & iron board, and safe deposit box. Our room faced the pools with plenty of sunshine in the daytime.
After spending the day (Thursday, December 23) outside the hotel, we returned at 6:00 pm only to find the Self-Parking entrance blocked due to the rain and flood passing through the structure. There was about a foot depth of water running through the structure into an adjacent drainage. Debris and garbage were blocking the entrance as well as the river of water. No ins- and outs were allowed. The security person was very rude to us when we asked him when the self-parking was going to be reopened again. The entrance was completely reopened in the morning.
We complained to the management about our experience and they offered to waive the resort fee for one night, plus we received a credit for $50.00 to spend at the facilities inside The LINQ. This paid for our breakfast on 12/23/2016 plus more.
Hopefully next year when my wife and I return for our annual pilgrimage to Las Vegas, the flood situation will be resolved and taken care of.
Based on our experience at The LINQ, we give 4.5 stars (round up to 5 stars).
|