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  • We have been to this location a time or two and have been other Grimaldis in town. The pizza is ok in my opinion. Nothing to write home about but some native New Yorkers in our family swear by it, so to each their own. The issue here is service. The first time it was ok. Had to ask twice for a few things, but on a busy weekend night, that's totally understandable. The last visit was on a quiet Monday night around 6:30pm. Not many of the tables were full so it wasn't drastically busy. Nothing was right. There were three of us. We each ordered our own pizzas. First this drinks came out wrong and never got refilled. Ask for water with lemon, no lemon served. Asked for pizza with olives, no olives on the pizza. Three pizzas for three people came out separately over the course of 15 mins. So we couldn't eat together without the others waiting and food getting cold. We were told the wrong pizza when it was brought to the table, so one person accidentally ate the other persons pizza while we were waiting and didn't discover the issue until 15 mins later when we had to ask about when the last pizza was coming. Only then we were informed it was dropped and cooking again. I get it, accidents happen... but let us know so we don't wait and let the other food get cold. No apologies, just a server that said "my bad" when asking for the missing items. No manager to check on the service. We decided that Boca park will be our go to for grimaldis. On a positive note, I'm very pleased that they now have a gluten friendly pizza! It's so wonderful to see the menu growing. I'm sure as they continue to offer gluten free items, it will only get better like many places do. The crust is a bit dry but about average for most gluten free pizzas.
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