I love this store. I went to go look at water softeners and this guy Jim, was the best, he knew a bunch of stuff I didnt know and explained why the more expensive one was the way to go. We didnt buy it right then but we plan on going back for it. I did buy a refrigerator from the guy in appliances who was also very helpful and knowledgable, I cant remember his name though, he had a shaved head and a beard. Well we got screwed by our warranty company for the home thats another story, (if you want to read it look for Fidelity Home Title on Arizona Ave.), and had to buy a water heater. Jim helped us again and we were able to get it installed the next day. They have got a customer here who will spend the money in their store because of their customer service. I will shop there even if it is more just becasue of the way they treat me. Their warranty plans are also not bad either. I highly recommend this Lowes in particular. Im even thinking of buying a new washer and dryer here too!