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  • I have purchased a few cars previously from this place and overall was pretty satisfied. They were straightforward and easy to deal with. However after my latest purchase after spending an hour signing all the docs I went outside to pick up my new car and upon viewing the car I noticed massive swirl marks in the paint. I never noticed them prior to the sale and when I mentioned them to the sales associate he quickly dismissed them and said it's a black car and you will always see scratches. Prior to purchase when I questioned the durability of the finish of black paint he said scratches are hard to see since the superior quality of Honda cars. I told him it needed to be resolved before delivery, he attempted to get the body shop to fix it which helped a small bit but not much. In retrospect I should have not accepted the car as-is which I regret. However in the end they did little to resolve my concerns. If they truly valued their customers they would have resolved the issue to my satisfaction instead of trying to get me off the lot. They brushed me off as a nobody once they got my signature which was a real shame since I had previously had good experiences.
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