Super disappointed in this car wash facility. Friendly staff and employees but the quality of work is poor! Yes i too as many reviewers specified was up-sold to clean my leather seats which if i had know they just wipe them down i would have gladly declined the up charge, as it did not happen the way it was sold to me. Bought a Supreme (high level wash) for $27...
Issue one- watched my car pass through and the teflon spray did not activate (not working) which was to be included in my wash! Notified cashier who didn't seem concerned at all and couldn't tell me it was included in the supreme wash, which it clearly is when you look at the pricing sheet they have at the counter, duh!
Issue 2: poor vacuuming. I spent 30 mins prior to arrival emptying out my vehicle completely so that they could access and vacuum all areas easily. So much was left behind. Disappointing. (wish i could upload the pics i took to show you)
Issue 3: At the last wipe down station (drying area) I had to ask the guy twice to address the outer area of the wheel well to wipe down the dirt that the car wash failed to remove. The rags they use (over and over) is so grimy that you can literally see the film on the front glass windshield which was hazy, particularly hard to see out of when driving in the sun.
I gave up... gave him the tip and left very disappointed!!!