This is the WORST KFC I have ever been to in my life. It should be closed as it is giving KFC a bad name. I went on Saturday morning at 10:50 AM to the drive thru and ordered a $20 Fill
Up bucket. I received it pretty fast as no one else was at the restaurant.(which I now know why) I went directly home only to find my chicken and biscuits were cold. This was yesterdays food, NO DOUBT ABOUT IT, and not fresh at all. The chicken wasn't even luke warm, like they had taken it out of the refrigerator and it had sat under the heating lamps for a few minutes and the biscuits were hard and cold. The mash potatoes and gravy were very hot like they had just been made and were fresh. I hate cold chicken and this ruined my whole meal. THEY ARE SERVING YESTERDAY'S FOOD.
I filled out the online survey and requested that I be contacted. Five days later no one has contacted me. THEY DON'T EVEN CARE, what POOR MANAGEMENT. At the drive thru I saw a sign posted for the employees that said "Due to reduced business they were cutting hours and only giving hours to employees that smile." Well do you really have to wonder why they don't have the business? How many more incidents of cold food ( and I read other recent ones on here), poor service, etc will it take before the idiots that own and manage this KFC realize how to run a business. KFC should close this location down as it is giving the entire KFC family a bad name.
SUMMARY: HORRIBLE COLD FOOD, HORRIBLE CUSTOMER SERVICE BY MANAGEMENT, THIS LOCATION SHOULD BE CLOSED