I have spent over $1000 the last few months and today I feel I got ripped off for $30. I purchased a scale from here and it looked like a scale that u would use in a Dr's office. When I go to pick it up its only around 18 inches high and does not work. I did not ask for my money back just a store credit, which I was told no. I ask to speak to someone in charge and she refused to get anyone. I am really disappointed in the service here. I have bought a lot of things and this is not good customer service. I just left it there, I bet they will try and sell it to someone else. Buyers beware! !!! They take pictures of the items that are extremely deceiving!