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  • So disappointing... I was at the MGM Grand in Las Vegas over the weekend and made a trip to the food court. It was right between breakfast/lunch switch. I got in line for the breakfast waffle bar at Nathan's Hotdogs. I was approached by what seemed to be a shift leader or manager in a white shirt. She told me that she had to cut the breakfast line and that I could start a lunch line if I wanted lunch. I totally understood, told her no worries and was first in the lunch line. Several groups of people got behind me. What happened next was very frustrating. A young woman walked up and she didn't ask her to move. I waited to make sure she was going to be served breakfast. Once she was allowed to order a waffle I walked up to the manager and said that this was not right. Myself along with 3 or 4 other people were refused breakfast but she let this woman order. She then spoke to the other woman in Spanish, which I do not understand. To add injury to insult they tried to tell me she phoned in an order. Which was a lie; we all saw her order the waffle. 2 other people also started to complain that she too should have been turned away. One gentleman asked to speak to her supervisor. The supervisor just stood there like we were wasting his time. After the gentleman explained this incident, the supervisor said Thank You, turned and walked in the back. I have always been a Nathan's fan but myself and the customers that witnessed this behavior got out of line and went to McDonald's next store and I vowed to never again purchase a Nathan's product if this is the way they value their customers.
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