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  • It began as a disappointing experience but Andrew H. (the Marketing Team Lead) totally fixed the situation and went above and beyond to ensure we had a great time. We showed up in the early evening on a Friday night and were told it would be a two hour wait. We were cool with that and had dinner at the sports bar inside. It ended up that the two hour way was totally off. We waiting another hour and were told it'd be at least another 30 minutes. By this time, we were ready to leave... and we did. However, Andrew saw us on the way out and asked if we enjoyed our experience. We told how how disappointed we were with our first ever Top Golf visit. He apologized and invited us back the next night. We arrived and they were READY FOR US. A host took us to our spot, introduced us to our waitress, set up our game, and we were loving it all in no time. It was a fantastic experience. Any level of golfer (even someone who's never touched a club before) will love Top Golf. It's a genius concept and, with customer service like Andrew's, we can't wait to go back. If only Los Angeles had a Top Golf!
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