One of the things my wife and I are huge on is customer service. Ever since we have been to this establishment, we have been treated like family. The managers make us very comfortable and even have special dishes prepared for us when we come. Waitstaff is always pleasant to work with and know us quite well.
The best thing I have eaten there was the Delmonico steak and the grilled flounder (not on the menu, but it should be). But even if you don't get a custom dish, their regular fare does not disappoint.