I am giving it 3 stars because the service is usually good, the prices are decent, but the dozen or so times we have gone it's always to cold and too loud. Sitting directly across from my loud mouth husband, i cant hear him speak. Because the climate is so cold, my food always gets cold pretty fast. I went tonight and smartly purchased a salad but my husband got a steak that was cold within minutes. Also, $4.00 for a nonalcoholic ice tea without refill, seriously? Every time we go, on the way there we ask whats going to be wrong today, as we leave, why did we come here again? It's because its close and there is never a line.