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  • I wish I could give this McDonald's ZERO stars! Service is ALWAYS slow and to top it off I asked for "some ketchup packets" and the employee hands me ONE ketchup packet! ONE! I ordered TWO McPick Two fries and you give me ONE ketchup packet!?!?. Honestly, this McDonald's has been just a last minute stop mostly for coffee and whichever coupon I feel like using with their mobile app so I usually order something else BUT I HATE going to this McDonald's. WHY IS IT SO SLOW HERE?? I mean there were times I was with a friend and we ordered two coffees and two hash browns with a breakfast sandwich and it took almost ten minutes!! Not-so-fast food. My last visit though has me thinking I should avoid this place for awhile because I was with some friends and this was our order. The breakfast combo number 2 with a large coffee and 3 creams, 2 Big Macs and the McPick two consisting of two small fries. Well, all I can say is this order took over ten minutes (it wasn't fresh either) and they messed up the order. Before this though, I had asked for some ketchup packets and the girl literally hands me ONE ketchup packet! I have never known anyone to ever ask for just one ketchup packet for fries! So, we received our order and I asked again, "could I have some more ketchup" and she hands me three more and turns her back to me. Wow. I almost wish I had gone to Wendy's across the street. If that wasn't bad enough, the order was wrong for the breakfast sandwich. As far as I know it's a universal menu so the breakfast number 2 should be a sausage egg and cheese sandwich/McMuffin. Well, what my friend received was a sausage Mcmuffin with EXTRA cheese, top and bottom! No egg. Not what my friend ordered and she is lactose intolerant to make matters worse! So she can handle a little cheese but not that much so she scraped it off and gave it to us so we could dip our fries in it. If I wasn't driving I would have taken a photo of this 'cheese sandwich'. The Big Mac's were correct but they seriously shredded a whole head of iceberg lettuce between the two Big Mac's because I opened the boxes they came in and it poured out. Why? I don't understand why at all? Was this a joke or were they in such a rush (I waited closer to 15 minutes for everything so I don't know how much of a rush they were in) that the employees just threw handfuls of lettuce on each Big Mac. The coffee was good but it's hard to mess up coffee unless they leave it sitting there for over two hours. I can almost give this McDonald's two stars but the constant slow service with mistakes and just the overall lack of caring (honestly, who gives out ONE ketchup packet unless someone specifies, "I just want one ketchup packet"). My recommendation: CHECK YOUR FOOD after you order it. You probably waited over 5 minutes so make sure it was worth the "wait" for your food. Especially if you're in the drive thru. Pull over and look at your order just in case when visiting this McDonald's. I am going to do that as well from now on IF I end up at this McDonald's.
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