My family and I love Capriotti's. We visit the specific location at least twice a month. Tim is always very upbeat and friendly. However every time I visit there seems to be some sort of discrepancy, whether it be my order accuracy or a change of price... If it wasn't for the delicious menu, we probably really wouldn't keep coming here or putting up with those little things. They definitely need to work on double checking orders. Especially with how busy this location is doing online orders over the phone orders or coming in in person.