We went shopping here for my sisters wedding dress. She had a credit from a previous dress that she didn't end up liking that she returned in the allotted amount of time. Little did she know the mess we would be getting into....
The customer service was so unprofessional. Once we told them it was a credit dress it was like we didn't exist anymore. Even though we had already paid 1200 dollars in full.
The experience was very disappointing and unfortunate that the business made no effort to allow the future bride to use the difference on the dress she picked toward her mothers dress or a bridesmaid dress. Over 350.00 was lost by my sister the business could have used toward alterations we could have used it for a honeymoon!
Very poor business practice!