This is one of the most reasonably priced hotpot in the GTA ($20.99 on weekdays + $2 additional on weekends) and that is why I consistently find myself returning here. For the price, you get a large jug of ice tea/plum juice w/ unlimited refills and a few cooked dishes such as rice pots. What really places Kim Tao over the edge are the variety of soup bases that are included (Ex. Satay, Tomato, Preserved Egg...etc.). Overall, the food is decent quality and comes out quickly.
In terms of service, it really depends which waiter serves you (some are better than others). But a common trend I find is that they'll forget 1-2 items that we request.
TIPS:
- They already applied a service charge on your bill
- Deserts aren't on the menu, you have to request for it; They have mango sago and red bean soup
- If you want the AYCE Beef option, make sure you check it off on the paper or they'll charge you the seafood price.
- Sit near the center of the restaurant, as it's easier to get someone's attention
- FREE wifi