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  • I was there today and if I could give you triple zero I would. You have the worst customer service! I have been a customer for years and today I decided to never ever go back again. I occasionally like to eat food without meat so should be able to get that at your store. I went to the Chick-fil-A in Mesa on Stapley Drive a few weeks ago and they were awesome! I simply asked for a vegetarian option and the General Manager there made me a meatless burrito and did not charge me for meat that I didn't have! It was perfect. So I kept that receipt and took it to your store. So instead of your so called manager named Makenzie using her managerial power that she is getting paid to do. She takes the receipt and goes to the back and I'm assuming asks one of the other managers Olivia, and or Mike could she do it. She comes back and says well I can't make that it's against our policy. So just taking away the meat is against your policy? She did say she could make me a burrito and not add the meat but still charge me regular price. What sense does that make? I'm sure if they wanted to do it they could have. But they chose not to so it. So you have lost a long time customer as well as my family and friends. You need to learn from the folks over at the Stapley location. The reason you all have jobs is because of me the customer! So remember that from now on! Do not eat here go to Stapley!!
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