My husband and I absolutely love car2go in Montreal! We have recently returned to Montreal to live and will not be buying a car as long as car2go is around. Not only are they readily available, clean and reliable but the staff was very responsive when I accidentally locked my phone in the car at the airport and then could not retrieve it since the car lock is phone activated...i used another phone to call them and they were able to remove the car from the app and keep it locked while they sent someone to retrieve my phone and take it back to their office for safekeeping while I continued on to take my flight. When I returned from my trip, my phone was safe and I was able to pick it up. It's great to use this wonderful service that also helps keep the planet green with a well managed ride share system!