WOW! I called these people to ask a simple pricing question and the woman on the other end said they didn't carry my item anymore and hung up promptly! No suggestions where I could find it, or how much it should cost at a good place....just a dial tone. didn't think lobster was such a sensitive subject and when I tried to call back to talk to a manager, since she hung up before I could get another question out, without a goodbye, the phone was picked up and hung up AGAIN!! So far they are shooting for really bad reviews with me. If you are answering the phone as an employee don't be rude! What a moron, customer service is not rocket science! I called back a third time for the manager and what do you know; not available; I guess I'll just have to pay them a personal visit and trust me guys you won't like what I have to say.