So the person who used to do my hair is no longer there. But the person who did my hair this time did a fantastic job. It took a very long time but i left very happy. They first lightened most of my hair and then applied the black for the roots. Then the fun colors. The purple was the exact shade I had asked for and they managed to make it all flow together very nicely. It costs a pretty penny but you will not leave unhappy and you will be treated very well while there.