Worst, unprofessional, unorganized experience of my life! I had my original appointment in November, I was told the consultation would be $50, at the consultation literally nothing was, they took a picture and weighed me, I went home and did my own research on which procedure was best fit for me. Few weeks later I get a bill for an additional $100 for my consultation. I drove to the office and Shannon helped me out and thought got things straightened out. I did end up having to pay but it seemed like a true misunderstanding between what they were told and the insurances. We decided to wait until the new year to go any further. I had my upper gi appointment scheduled for this Friday and was to go in to sign authorization papers before the procedure since it was more than 30 days out. I went today and was told I had to do another pre op and pay an additional $150 since two months had passed since my original. There is no consistency between what one person tells you to the next. I was told I'm mindys patient and that's her final decision. And I have left three messages to Shannon whom I spoke with originally and she has not returned my calls or held true to her word on the timeline on how events would lead up to the actual surgery. I decided to cancel all my appointments and searching for another practice that stands behind their word.