I did go back to Elixir to give them a second chance and I don't think I will be going back again. I had a facial and had to request they stop the treatment because the steam was blowing full blast in my face. I asked if they could do a different treatment and they said the package I bought was for a facial and made me pay anyway and didn't give any portion of my money back or offer anything else to replace the bad experience. I wasn't impressed. It's also not closed, they just moved down the road about 1 block...