Went in the day after Christmas. Maybe 5-6 employees were "working" as in standing around talking about their personal lives. I only saw 1 employee who was actually getting shoes for customers. The store had a good amount of people in it so I'm not sure why they thought it was a good time to chit chat about going on vacation. I walked around with a pair of boots in hand and I eventually left and decided I'd have better service at Nordstrom for the same pair, which I did even though they were more packed.