I'm confused. In my first review of Butterfield's, I awarded it four stars mainly in recognition of their delicious specialty pancakes.. A revision to two stars was prompted by a horrible experience with uncaring staff and inconsistent food. And now, I'm upgrading it to three stars after a mostly good visit. I think three stars is about right. They really do have a great menu, but going there shouldn't feel like such a gamble. I have several more relaxing breakfast destinations I greatly prefer (see the Scottsdale/PV best breakfast list I'm working on).