The man and woman waiting on me were great. My bagel was good, but I had some foreign object in the side of butter, which they happily corrected, without question. However, it was so chilly, it was very uncomfortable. I turbo-charged eating my bagel and left. Pretty bad if even I put on my coat, and am still chilly. The color scheme and carpet are dated, and booth seats damaged...years later, after I started coming here. Not a good experience.