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  • I rented a waverunner over Labor Day. I picked up the machine in Fri and intended to have fun on the lake all of Sat. I was given a quick explanation of running and operation, by a store employee. We arrived and launched the waverunner. After running for 20 minutes we decided to duck into a cove. As I approached the shoreline, 5-6 feet from shore, I turned the machine off. Well I guess I sucked up rocks, and that was it. We limped back to port and returned to the shop. As I explained the situation, the owner, states "I tell renters to kill the engine 20-30 feet from shore and coast in." Well if I knew that I would have spent the entire day on the lake and not one hour (it took us 40 minutes to putter back to the trailer with a broken machine) The operational advice was VERY POOR. If I was told to kill the engine 20 feet from shore there would be no problem. In addition to the 165.00 rental of which I used it for 1 hour, I also received a 391.00 repair bill, which I was told was a discount. The best part it the owner told me he sees this a lot. Seriously!!! How about a few extra minutes to advise your customers on proper operation???? 550.00 for one hour!!! NEVER rent from these people. May I repeat myself, NEVER RENT FROM THIS BUSINESS. In their defense, he offered my another opportunity to rent with a great discount. I will never return.
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