I would have to rate customer service as a zero on a scale from 1 to 10. The girl who called to schedule my appointment was rude the first time I spoke to her but let it go. The second time she was so extremely rude to me even my coworkers could hear her over the phone and their jaws dropped with how rude she was. The guy they sent to my home to repair my AC unit broke the unit somehow and we had to live with 90° house in the middle of July. I did call another company who came out next day and it is fixed now. Not happy with this company at all. I hope the owner of this company reads this and takes care of the girl answering the phone. I probably wouldn't have even written this review except for how the customer service girl was on the phone.