Not the greatest representation of the brand. Feels like a knockoff of a real BestBuy. I ended up buying a TV because it was a decent price and the experience would have been better if the sales staff weren't so pushy. If they don't get commission, they don't need to tell me that and they certainly don't act like it. Being new to the area, I'm not sure if there are other Best Buy's or other electronics stores but I am certainly going to find out.