40 minute wait and still no shot?
I've been coming here for years and even after moving across town I have continued to come here as I have had good experiences in the past. Not anymore.
Today I had an appointment for 1 vaccine for my dog. Not even a shot, just the one in the mouth with a plastic syringe. I was running late so I called and told them I'd be 10 minutes late and asked if I should reschedule or if it was ok. The girl said it was fine.
My appointment at 230, arrived at 240pm and at 320pm I had asked them twice how much longer and finally told them I couldn't wait any longer and said I will have to leave. The girl at the front, not one of the girls whose usually there, said "okay!". She could have gotten Dr Inna and expedited the situation. Instead she just let a loyal customer just walk out.
I won't be back and I will be going to a vet much closer to me.
If you want to wait 40 minutes and still not be seen, then this is your place.