Worst customer service ever. I called on Monday to ask if my husband, myself and daughter could come for a mani/pedi. The lady said o no sorry too busy can we make it for another day. I said ok what about Wednesday. She said ok 3:30, I said yes that's perfect. We go in today for our 'scheduled' appt and they tell us we aren't in the appt book and we need to reschedule. This was a surprise for our daughter. Her face went from excitement to sadness in 2.5 seconds. When I got home I called and spoke to a man on the phone. All he said was o so sorry want to make appt. Are you kidding me? Very unprofessional.