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  • I rarely write reviews, however, our experience here was so unpleasant that I wanted to share it with potential customers. My experience on day shifts has been okay, although I agree with Brent V. that the service has been slow, and "uncaring". However, the other evening my wife and a family friend went in to get a late night bite on the Graveyard shift. The main area is smoky to the point of causing nausea, and we went into the "sealed" dining room. My wife and her friend went up to the Bartender, Dan, to ask if it would be okay if we ate in the dining area; we'd be willing to pick up the food at the bar. I waited in the dining area. What I overheard was possibly the most insulting bit of customer service that I have ever experienced. After my wife asked if we could eat in the dining area, Dan said, "You two are in the wrong place, you need to leave!" After he reiterated his feeling that the women had no business in the establishment (this conversation took less than 30 seconds), I decided I would go see what was going on. I asked Dan, "What is going on?", to which he said, "Are you with those two girls?". I said, "Yes" and Dan said, "You need to leave, you're 86'd". I was flabbergasted! I assured Dan that I would be making my displeasure known, and he said, "Good luck with that". Ordinarily, I would approach the owner about this type of behavior, however, short of terminating Dan, there isn't anything that "The Wives" could do to assuage my displeasure. Maybe he feels because he had a decent sized crowd around the video poker bar (I'm sure due to his charming personality) that he is untouchable. I don't know. All I know is that until the day comes that I hear, or receive an email that Dan has been summarily terminated I will not return to that establishment, and I will tell everybody I know about my experience with him.
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