This company does not even deserve a half a star. Jason was the service technician that came out to my house w/a trainee, who was 30min late by the way after a 4hr window timeframe that I was given. I submitted the claim through my warranty company and they sent this used car salesman. My issue was not able to be covered under the policy but he was real eager to give me an estimate. Little did he know that I already had a few estimates from different companies, and his was 3x more than anybody else.
Jason proceeded to explain why the cost was so much: he would need to submit plans to the city to redo a gas line, and have inspectors come to the property for inspection.
I let him talk cause it was amusing, even though I knew he was full off ish. I've already worked out the inspections and the process w/ my gas company. So I knew it didn't have to be as excessive as Jason claimed the work should be.
Oh and by the way if you have a warranty be prepared to be treated like a 2nd class citizen, all they want is the service fee and just like l the other consumers stated they will add additional cost to your work order!
I just finished reading the company bio unless their is another Jason at the company this Bum may be the owner. Wow!