People--don't go here if you want an exuberant, bubbly, annoying waitress who wants to act like you've been friends for years. Get over the fact that this isn't Joe's Crab Shack. The woman you complain about comes from a different culture...just accept her and enjoy the delicious food she will bring you. I've been going here since they opened, which is at least 10 years ago, maybe 15. She actually is very sweet and nice. I'm half-Chinese, if that means anything, and I think the food is really good, especially for a local place. So, go for the food, not the ambiance and give this place a fair shake. They are good people.