My service assistant was Gene. From the very start my experience was exceptional. I brought my car in because my wife was hearing a high pitched squeaking (I never heard it), but because we just had a baby I decided to get it checked out. The guys were pleasant and friendly. I was able to explain my situation and Gene immediately told me that the brakes were probably fine, but for $20 i could have them inspected just to make sure. I really appreciated that honesty. I find it very hard to trust service professionals and I was assuming they would find something wrong even when there was nothing wrong. I got a call back a little while later telling me that the brakes were fine and had significant life left. Best $20 I ever spent to find out. No games, no hassles, no dishonesty. These guys are top notch. I will be back now the next time I suspect a real problem and I'm sure they will shoot straight with me.