I went in holding to get my daghts hair cut for the first time, she is almost 4. As soon as I asked if they do kids hair cuts she says, " well yeah, but they are like 30 dollars. You should go upstairs, they are way cheaper." Alright... so you got 1 star for your customer service and the second for at least referring somewhere else. The price would have been fine. The attitude wasn't. I dont want my daughter's first hair cut experience to be done by someone who very clearly wasn't a fan of kids.