This was the worse spa experience I have ever had!! When I checked in I gave the front desk my spa gift certificate that was given to me as a gift. I told the guy at the front desk that the gift certificate was a couple of years old. The guy told me he would take care of it and off I went to my facial. The facial was nice. The locker room was unremarkable. Once my treatment was done I went to check out and the woman at the front desk told me that they would not accept my gift certificate, that it had expired. In this day and age I was shocked!!! I felt as though I had never had a treatment at all!!! The staff did not care and did not try to make me happy!!
I am a full-time resident and I always go to The Phoenician but I thought that I would give The Sanctuary a try.
I would not recommend this place to anyone!!