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  • We always take our dog here as opposed to Petco. We live the same distance from each and we tried the other a couple times before but we always just choose to go to Petsmart. We also prefer this location to the others in the valley. This location has a very friendly and helpful staff. You can grab anyone and ask them where something is and they will show you. They also are all pet owners and have their own advice and contributions which I really appreciate. Our dog has graduated from two training rounds which have given him really good basics. They often have stuff on sale or at a good price. They have many different choices for the same thing so you aren't stuck with only one brand. Even the Banfield people, who are not technically employees, are nice. They let us weigh are giant whenever we bring him in. (150lbs so far). Our favorite part of going here is going to the grooming salon. Since he was old enough our dog has been bathed here. This really solidified our love of this place. On the next visit following the first grooming session we had stopped by to get some treats. Our dog just dragged us from the front of the store all the way to the grooming department because he really truly loved his groomer!! Now he is a "request dog" and we will wait til Jamie is back from whatever pto she is on or training she is completing in order to have her groom him. He is short haired and isn't extremely difficult to groom, but it means all the difference in the world to us that he loves his groomer. Even though she has told us her peers are equally awesome, we try to get her when she has time or just wait until she's available. We feel completely comfortable with her and stop by just to say hi whenever we see her working. We give it 5 stars because it is Saathi approved! The only improvement I can suggest is that it doesn't have a Petshotel. I would feel more comfortable putting him up there rather than the Scottsdale location simply because we see the employees so often, we are much more familiar with them, they are all warm and welcoming, and it's like home turf for our pup. Not that the Scottsdale location is bad, but it's pretty far for us so we don't go there for any other reason.
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