I've been here a few times. The lines for the custom ordered soup or noodle dishes are absolute bedlam - had no idea where to line up and where to order and there are at least ten other people at lunch who also are just as confused. Ordered from the pre-made bar a few times. Really good Manchu-wok/Szechuan style food. Ordered from the soup bar once, not overly impressed.
My friend ended up with food poisoning that afternoon. Not conclusive but a little suspicious.