My daughter and I visit the puppies and dogs here because we feel so sorry for them. This place smells horrible, the play rooms are obviously not cleaned very well at all. I originally took my daughter here to possibly purchase a puppy last year but we left feeling so depressed. These are kids working at this Petland who appear to care LESS about these animals well being. It seems to be more of just a place for them to work and socialize. it's pretty sad. My daughter and I went yesterday and held a Siberian Husky pup around 10 weeks old, and the poor guy was lifeless. Pups can go through different moods, or they're tired but i have never seen a pup so lifeless. This poor baby was just not happy. I'd never buy from either Petland store. The W. Charleston location isn't better but doesn't reek to high heaven. Just kids at this location as well no genuine care for the pups or cats they're selling.