Multiple people made me feel like a nuisance when asking for a courtesy carry out for a 130 pound entertainment stand. Waited at least 15 minutes and asked more than once to be helped. Not to mention I came the day before and left because it took too long. Unfortunately had to come back since it was the only stand that would work for my tv. The friendliness just could have been better. The lady at the door checking receipts was friendly though, she was training another gentleman.