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  • Pita Jungle Chandler location...What is going on? I have frequented this location for the last few years and to be quite honest I have never been 100% satisfied because it is always hit and miss. Either you get crappy service and good food or crappy food and good service. In this neck of the woods you really don't have a neighborhood hangout that offers healthy fair. So it is the GO to place when you want to stay close to home and don't want the big chain restaurants nearby. Over the years I have come to order the same thing because it was simple and easy. The chicken and hummus plate with a greek salad is my usual. About 2 months ago my roomie and I went in and we switched it up a bit and got the salmon and hummus with the greek salad. The salad had wilted greens. I am not talking about one or two but practically the whole salad. Well I finally flagged down my waitress whom I show the lettuce to and ask for a new salad. Well she has this look on her face like....what's wrong with that lettuce? She brings a new salad with the same crappy lettuce. She did not even ask if this particular salad was OK. This makes no sense for a restaurant that touts "fresh and healthy" in their mantra to serve this type of produce. Not to mention it is right next to Sprouts and Whole Foods is down the street. Hello Pita Jungle...if your produce stinks go buy fresh produce. Anyway I emailed the store and got a prompt reply back from the manager. She stated that they have been having some issues with the line, thanked me for my email and sent me a $25 gift card. I have to say I was very impressed. Especially since I really did not want to write a bad review because this was an easy fix. As for the crappy service I could live with it on occasion. I know good help is hard to find in the restaurant business. So tonight I decided to get my usual with my gift card. First off I see they have online ordering, which by the way did not work. So I call. I must have called 5 times before someone answered the phone and the phone rang for well over a minute once. I thought maybe they were closed on Mondays. Finally someone picks up and takes my order. I get there a few minutes later and the place is jumping but not crazy crowded. However, the staff is always running around crazy but it looks like they are getting things done. I am waiting to get my order and 3 people asked if I was being helped. Great Service btw. But alas always hit or miss. My food comes out a few minutes later and I am off. I get home anxious to see if my greek salad got an upgrade to better lettuce. Lets just say it was the same as my previous visit. I had half the nerve to take a pic to show but it really does not matter. I don't feel like wasting anymore time or energy on this place. To top off the bad lettuce the pita was stone cold. You never get cold pita when you dine-in but my pita was hard as a rock. That was the final straw. The thing is they have so much potential at this location. But they just can't get it right. I will no longer frequent this Pita Jungle. There might be a hope for the other locations but as far as Chandler goes spare yourself the game of Russian Roulette.
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