Three stars is the average of 2 drastically different reviews.
1. Sales and Prep: ZERO stars.
The man that worked with my parents for the move was terrible. Movers arrived with NONE of what they needed to complete a major full-house move. No TV boxes, lamp boxes, nada. Terrible.
2. Execution by Kevin and the Guys: FIVE stars!
In spite of the sales guy completely screwing up, Kevin and his crew stepped up and made it happen. They loaded up 50-years of memories, packed it in a massive truck, and moved it across Pgh. And when the new place moaned about where they were parked, etc., Kevin and crew kept on moving while I dealt with the "rule" guys - running furniture in like a Benny Hill show while I argued. Classic. They were out of there in record time. I've never seen anything like it!
I can't say I'd recommend them, but if you use them - GET KEVIN!