I had the best experience with Alyssa! I had never colored my hair before and wanted to get a balayage. When I got to the salon I couldn't get my example photos to pull up on my phone. I was very nervous in the first place having never colored my hair but she was so patient. She helped me find some other examples and I was able to show her what I wanted. It turned out perfect and I love it. She gained a life long customer.