| rev:text
| - Great service one time is outstanding. Great service two times deserves a review!
When I got divorced and bought a new (to me) home in November of 2006, one of the first things that I noticed was that the garage door was wood, weathered, cracking and offered absolutely zero insulation. Normally, I wouldn't have paid too much attention to it in the beginning, but seeing as this was my first home to live in without anybody's input on what I can/could/should or would be allowed to do, I went out on a limb and thought "I need me one of them fancy, high falootin' steel garage doors". A quick search online (Google if we must name the engine) pointed me in the direction of Aurora Overhead Door.
I went into their showroom, and it was nice and clean and the staff were more than willing to answer my stupid and pointless questions.
Being released into the wild again, I figured I'd go all out and treat myself to both a new door AND opener. When they asked me if my existing opener was working, I replied yes. To my shock, they told me "if it ain't broke, don't fix it". I was impressed. Further to this impression, not only did they show up when they said they would, but they did their work, took the refuse, and left...the only trace that they ever were at my place was my sexy ass new garage door...oh, and a charge on my Visa card...but that part I expected.
Last week, my garage door opener did what I can only describe as "shit the bed". Sure, it made all of the sounds that it used to make, but it didn't do any of the actual work. Lots of "rrrrrrrrrrrrrrrrrrrrrr", but none of the helpful "garage door opening" that I have come to expect of it.
This morning, I placed a call to AOD and had a discussion with a man (who I can only assume owns the place). A very similar conversation occurred..."does it make sound?" "Yes." "Does it work?", "No.'.
At this point, the kind gentleman informed me of my three options:
1) $180 for gear replacement. It can only be done once, but I may get 10 years out of it.
2) $400 including installation for a 1/2hp new fangled belt drive opener (that's all the rage with the kids these days)
3) $450 including installation for a 3/4hp belt drive opener that will make me wish I had more garage doors than I knew how to open.
I opted for option 1, gave him my credit card number, and they told me they'd come by when they had a chance and do the work.
Here's the crazy part...THEY CAME AND DID THE WORK SAME DAY!!!
The installer was an older gentleman (not the one who I spoke to earlier) and he was in and out of my garage with the parts replaced and old faithful back hoisting that sexy ass door like it was nobody's business...except of course, it was my business.
Great service, great pricing and most importantly, done right the first time.
Here's to hoping you live in Aurora and find yourself in the same predicament...because now you know where to go!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)