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  • 86ed from the dealership where I bought my car because I gave them a bad review after service when they asked for feedback. I brought it in for multiple issues, they kept it for two days and fixed nothing. I brought my car back today 12/28/2017 and they refused to do my oil change because they didn't like my review of my last service. I have a contract with Ford when I bought my vehicle for oil changes which they are now not honoring. I was so upset with their total disregard for customer service I announced to the entire sales floor how I was being treated. The sales crew behind the front desk laughed and clapped! THIS IS HOW A LOYAL CUSTOMER WITH TWO FORD VEHICLES IS TREATED BECAUSE THEY DONT LIKE TO HEAR THAT THEIR SERVICE WAS POOR AND THEY NEED TO GET THEIR ACT TOGETHER!!!! Ford should be ashamed. I really don't know if I'd consider buying another ford after this exchange.
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